VoIP Cost Comparison

RingCentral vs. 3CX

RingCentral

To do a VoIP Cost Comparison, we first have to look at what RingCentral and 3CX have in common, how they’re different, and how the differences affect the overall cost of ownership.

RingCentral

Monthly subscription plans at RingCentral start at 34.99 per extension, depending on features. There are no start up costs, and no local server is required.

Note that the backbone of a subscription service is also a software PBX. The difference is that with a subscription service, you’re renting (not buying) the software and they control your access to it.

3CX

3CX is priced by the number of calls it will carry at one time.

  • 4-call perpetual license $298
  • 8-call perpetual licence $698
  • 16-call perpetual licence $1,398

The big difference in owning a system is control. You choose how many phone lines you need, and how much to spend on them. More importantly, since you’re not paying by extension, you can put phones where you need them, without worrying about any additional monthly costs.

General RingCentral / 3CX Cost Comparison

RingCentral

  • No upfront software costs
  • No on-site server
  • Only offer their SIP Trunks
  • Charges a flat fee for each extension (regardless of usage)
  • Unlimited calling is included in the monthly fee
  • RingCentral plans start at $34.99 and go up from there

3CX

  • Upfront costs for the software
  • Upfront cost of a computer (if you choose on-site)
  • Can use SIP Trunks and Analog Lines in any combination
  • Doesn’t charge by extension at all
  • Pay as you go with SIP Trunks and /or Analog Lines

Solution Costs in a 20 Person Office

RingCentral

  • Medium sized office with 20 extensions
  • Variable upfront cost for phones (same as Software)
  • No upfront cost for system
  • No Local Server required
  • Flat fee of $699.80 per month (RingCentral Office)

5 year cost: $41,988

3CX

  • Medium sized office with 20 extensions
  • Variable upfront cost for phones (same as Subscription plan)
  • Upfront software cost (8-call 3CX license) : $698
  • Windows or Linux desktop to run the 3CX software: $500
  • Monthly SIP Trunk charge (unlimited incoming, 5000 minutes outgoing): $100

5 year cost: $7,198

Solution Costs in an 8 Person Office

RingCentral

  • Small office with 8 extensions
  • Variable upfront cost for phones
  • No upfront cost for system
  • No local server required
  • Flat fee of $279.92 per month (RingCentral Office)

5 year cost: $19,195.20

3CX

  • Small office with 8 extensions
  • Variable upfront cost for phones
  • Upfront software cost (4-call 3CX license) : $298
  • Windows or Linux desktop to run the 3CX software: $500
  • Monthly SIP Trunk charge (unlimited incoming, 2000 minutes outgoing): $60

5 year cost: $4,398

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